SERVICES

WE PROVIDE

Elevate Housing offers a range of services designed to go beyond the conventional, addressing the diverse needs of our clients:

We are your dedicated partner in creating transformative residential solutions for individuals and families facing the challenges of homelessness.

Consultation Services

People who do not have waiver or targeted case management or a MSHO/MSC+ care coordinator, but need Housing Stabilization Services, can complete the person-centered planning needed through an enrolled housing consultant. Enrolled housing consultants help a person develop a Housing Focused Person-Centered Plan (DHS-7307) and support the person to select their housing transition or sustaining provider. This service must be distinct from all other services and not duplicate other services or assistance available to the person.

Covered Services

Assisting the person to access documentation required for Housing Stabilization Services eligibility
Developing a Housing Focused Person-Centered Plan based on assessment outcomes
Supporting the person in identifying their strengths, needs and wants in housing including cultural requirements and/or preferences
Supporting the person to make an informed choice in their housing transition or sustaining provider
Offering resource information for services that support non-housing related goals as identified in the person-centered planning process
Coordinating with other service providers currently working with the person
Helping the person understand their rights to privacy and appeal information
Annually updating the person-centered plan as it relates to housing

Transitioning Services

Services that assist a person to plan for, find, and move to a home in the community.

Activities with an asterisk (*) can be provided directly (in person or remotely working directly with the person) or indirectly on behalf of the person. The expectation is that services are primarily provided as a direct service. Documentation must indicate whether the service was provided as a direct (in person or remotely working directly with the person) or an indirect service. Refer to the Housing Stabilization Direct, Indirect, and Remote Services Chart for more guidance.

Covered Services

Developing a housing transition plan*
Supporting the person in applying for benefits to afford their housing, including helping the person determine which benefits they may be eligible for*
Assisting the person with the housing search and application process*
Assisting the person with tenant screening and housing assessments*
Providing transportation with the person receiving services present and discussing housing related issues
Helping the person understand and develop a budget
Helping the person understand and negotiate a lease
Helping the person meet and build a relationship with a prospective landlord
Promoting/supporting cultural practice needs and understandings with prospective landlords, property managers*
Helping the person find funding for deposits*
Helping the person organize their move*
Researching possible housing options for the person*
Contacting possible housing options for the person*
Identifying resources to pay for deposits or home goods *
Identifying resources to cover moving expenses*
Completing housing applications on behalf of the service recipient*
Working to expunge records or access reasonable accommodations*
Identifying services and benefits that will support the person with housing instability*
Ensuring the new living arrangement is safe for the person and ready for move-in*
Arranging for adaptive house related accommodations required by the person*
Arranging for assistive technology required by the person

Sustaining Services

Services that supports a person to maintain living in their home in the community.

Activities with an asterisk (*) can be provided directly (in-person or remotely working directly with the person) or indirectly on behalf of the person. The expectation is that services are primarily provided as a direct service. Documentation must indicate whether the service was provided directly (in person or remotely working directly with the person) or as an indirect service. Refer to the Housing Stabilization Direct, Indirect, and Remote Services Chart for more guidance.

Covered Services

Developing, updating and modifying the housing support and crisis/safety plan on a regular basis*
Preventing and early identification of behaviors that may jeopardize continued housing
Educating and training on roles, rights, and responsibilities of the tenant and property manager
Transportation with the person receiving services present and discussing housing related issues
Promoting/supporting cultural practice needs and understandings with landlords, property managers and neighbors*
Coaching to develop and maintain key relationships with property managers and neighbors
Advocating with community resources to prevent eviction when housing is at risk and maintain person’s safety*
Assistance with the housing recertification processes*
Continued training on being a good tenant, lease compliance, and household management
Supporting the person to apply for benefits to retain housing*
Supporting the person to understand and maintain/increase income and benefits to retain housing*
Supporting the building of natural housing supports and resources in the community including building supports and resources related to a person’s culture and identity
Working with property manager or landlord to promote housing retention*
Arranging for assistive technology*
Arranging for adaptive house related accommodations.*